The fine print
Rental policies
Written to be read, not to be skipped. If anything here is unclear, ask us before you book.
Who can rent
- Drivers must be at least 21 years old.
- A valid, unexpired driver's licence held for at least 12 months is required, and must be presented in person at pick-up.
- Additional drivers must be named on the booking and meet the same requirements.
- We may decline a rental at our discretion, including where a licence cannot be verified.
Bookings and confirmation
- Submitting the booking form creates a request, not a confirmed rental. Your dates are held while we review it.
- We aim to confirm or decline every request within 24 hours by email.
- No payment is taken at the point of request. The rental balance is due at pick-up.
- Prices shown on the site are estimates based on the dates and options you select, and are confirmed in writing when we accept the booking.
Deposits and payment
- A refundable security hold of $250 is placed on a valid payment card at pick-up.
- The hold is released after the vehicle is returned and inspected, typically within a few business days depending on your bank.
- The rental balance, including any delivery and cleaning fees, is payable before the keys are handed over.
Using the vehicle
- The vehicle may only be driven by the named driver(s) on the rental agreement.
- No smoking, vaping or open flames inside the vehicle. A cleaning charge applies if this is breached.
- The vehicle must not be used for racing, towing, off-road driving, driving instruction, or any commercial passenger service.
- Do not operate the vehicle under the influence of alcohol, drugs or any substance that impairs driving.
- Return the vehicle with the same fuel level it left with, or a refuelling charge applies.
Themes, wraps and decoration
- Our vehicles carry custom wraps, paint and props. Please treat them as part of the vehicle.
- Removable decorations you bring yourself — ribbon, magnets, non-adhesive signage — are welcome.
- Adhesive tape, glue, staples and anything that marks the wrap are not permitted without prior written agreement.
- Damage to a wrap or themed element is charged at the cost of repair or replacement.
Delivery and collection
- Delivery is optional and priced per vehicle, shown on each listing.
- Someone aged 21 or over with the booking's driver licence must be present to receive the vehicle.
- If nobody is available at the agreed time and place, a re-delivery fee may apply.
Damage, breakdown and accidents
- The renter is responsible for the vehicle for the duration of the rental, including damage, theft and traffic or parking penalties incurred during that period.
- Report any accident, breakdown or damage to us immediately, and to the police where the law requires it.
- Do not authorise repairs without our written agreement.
Cancellations and changes
- Cancelling an unconfirmed request costs nothing.
- For confirmed bookings, please give us at least 48 hours' notice of a cancellation or change so we can re-let the dates.
- We will always try to move your booking rather than cancel it. If we have to cancel on you, you pay nothing.
Privacy
- We collect only what we need to handle your booking: your name, email, phone number, dates and any notes you send us.
- We use it to confirm and service your rental, and we don't sell it or share it with third parties for marketing.
- Email us at yuvalm@gmail.com to ask what we hold about you, or to have it deleted.
Questions about any of this? Call (480) 658-5391 or email yuvalm@gmail.com.
